How do we become a customer?
For sales enquiries — pricing, which returns we cover, getting started — email tn@sigill.tech. For questions about an
existing account, use support@sigill.tech.
You cannot sign up yourself: accounts are always created by us, or by an administrator at your organisation.
Once the agreement is in place, we need the following to set you up:
- The institution's identity — an LEI or a Finansinspektionen institution number. At least one is required. Swedish
payment institutions usually have an institution number, but not always an LEI.
- Institution type — Payment institution, Credit institution, Investment firm, E-money institution or Registered
payment service provider. This governs which report types you can create.
- Country and reporting currency, for example SE and SEK.
- Who will be your first administrator.
We then create your organisation and one administrator account. Your administrator invites everyone else.