How can we help?

What is Sigill?

Does Sigill file the report for me?

How do we become a customer?

What happens the first time I sign in?

How do I sign in?

I have forgotten my password

How do I change my password?

Is two-factor authentication mandatory?

I have a new phone — how do I move my two-factor authentication?

What account types are there?

What do read, write and review mean?

Can we separate the person who prepares from the person who approves?

How do I invite a new user?

How do I remove a user?

What is the difference between Generate and Submit?

What does the report status mean?

How long does validation take?

The report says "no issues" but validation finds errors — how?

Can I complete the report in Excel?

How is our data kept separate from other customers'?

Is traffic encrypted?

Who can see our report data?

Where is our data stored?

How long are our reports kept?

How do I get help?

What do I do about a validation error I do not understand?